(2) Next, choose the 'Contact Support' tab at the top and scroll down to the bottom of the 'HP Support- Contact' page to fill out the form provided with your contact information. Next, enter your HP model number on the right. (1) Once the support page opens please select the country in which you're located. You can visit and fill in your product details to get the tech support number. I would suggest contacting the HP phone support if you need further assistance. I'm afraid that's all I got at the moment. Glad to know that you have found a workaround to tackle your issue! To show appreciation for my help, please click the " Thumbs Up Icon" below! Please click " Accepted as Solution" on the post that solves your issue to help others find the solution. Now, try printing the envelope using the new printer drivers installed. Go to and follow the "Step 3" for instructions.Click HP, Hewlett Packard, or Hewlett-Packard in the Manufacturer pane, and then click the name of your printer in the Printers pane.When the page prompts for the drivers, select "Windows update".From the drop down menu change that to "USB." port and click next. In the next windows, select "Use an existing port".Now click the option which says "Add a local printer or network printer with manual settings".While the Windows is searching for the printer, click "The printer I want is not listed".Go to Control Panel - Devices and printers - Click on "Add printer".
HP ENVELOPE PRINTING TEMPLATE INSTALL
You can install the windows printer driver and then check: The issue might be with the printer drivers that you have installed. You can try using the windows built-in drivers instead of the original printer drivers. Business PCs, Workstations and Point of Sale Systems.Printer Wireless, Networking & Internet.DesignJet, Large Format Printers & Digital Press.Printing Errors or Lights & Stuck Print Jobs.Notebook Hardware and Upgrade Questions.
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